Each new booking comes with the complimentary UTO Worry-Free Plan
? (Click here for more details)
☆ The Majestic Red Fort of Mughal
☆ The Grand Chandni Chowk Bazaar
☆ The final resting place of Mahatma Gandhi the Jama Masjid mosque
☆ The spirals of the Qutb Minar minaret
☆ Glorious Taj Mahal
☆ Expansive Ranthambore National Park & a chance to spot Royal Bengal Tigers
☆ The marketplaces of Jaipur and hands-on workshops involving Indian Culture
☆ The City Palace of Jaipur built by Maharaja Sawai Ja
Tour Code: USIN11
Duration: 11 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Service Language: English
Extra Service: Travel Insurance Visa Service
1) Round-trip international flight from New York to India for NO additional charge
The following departure cities are available for an additional charge:
Additional U$300/person | Los Angeles / San Francisco |
Additional U$500/person | Oklahoma City / Phoenix / Portland (OR) / Sacramento / San Antonio / San Diego / Las Vegas / San Jose / Seattle |
Additional U$700/person | Atlanta / Charlotte / Detroit / Memphis / Miami / Orlando / Fort Lauderdale / Milwaukee / Austin / Dallas / Denver / Philadelphia / Washington D.C. / Boston / Chicago / Houston |
Land-only package without round-trip international flight ticket: minus U$200/person
2) Ground transportation between the cities ( BY BUS )
3) Hand-picked 5 star hotel accommodations with daily ABF
4) Sightseeing admission fees as listed on the agenda
5) Food as specified on the itinerary (B-breakfast L-lunch D-dinner X-no meal)
6) Special cultural programs as specified in the schedule
7) Professional English speaking local tour expert
8) All tax and fuel surcharge
9) UTOvacation’s Worry Free Plan ? (Click Here for More Details)
1) Travel insurance
2) Any personal expenses
3) Tour Extensions and Optional programs
4) A Mandatory Service Charge & Tipping USD 290/pp is required and payable by Credit Card Before Departure.
5) India visa fee USD 189/pp
6) Single Supplement: USD 990. (*Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
ALL PRICES ARE IN USD
DEPOSIT POLICY:
1) Initial deposit: USD 600.00/pp at the time of booking. 2nd deposit of USD 600.00/pp after 2 weeks of booking.
(The USD 1200.00 deposit count towards the final payment)
2) Final Payment: 180 days prior to the trip departure.
Optional program and Upgrades:
* Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking.
Group Size:
☆ Not more than 16 passengers
Upgrade To Business Class:( Before Final Payment)
☆ (Only Available For USA -- Asia International Round Trip) Cost Extra USD 4000/pp (Early Bird Price: USD 3000/pp).
Begin your adventure with UTOvacation by heading to the airport and departing towards India.
Upon arrival in India, you will be met by your Tour Guide and transferred to your initial hotel situated in Delhi and welcomed with a complimentary celebratory beverage. Delhi is one of the world’s most famous cities which contains New Delhi, the capital of India and Old Delhi. The combination of old tradition with modern growth has made Delhi a must-see for any tourist.
Day 4 begins with a journey to the city of Agra. Agra is a city on the banks of the Yamuna river in the Indian state of Uttar Pradesh. It is 378 kilometres (235 mi) west of the state capital.
Agra is a major tourist destination because of its many Mughal-era buildings, most notably the Taj Mahal, Agra Fort and Fatehpur Sikri, all of which are UNESCO World Heritage Sites. In the afternoon, enjoy some free time or adventure with us on an optional tour to the Tomb of Itmad-Ud-Daulah.
OPTIONAL: VISIT Tomb of Itmad-Ud-Daula: USD 45/pp:
Tomb of Itmad-Ud-Daula is a Mughal mausoleum in the city of Agra in the Indian state of Uttar Pradesh. Often described as a "jewel box", sometimes called the "Bacha Taj", the tomb of Itmad-Ud-Daula is often regarded as a draft of the Taj Mahal. This optional tour also consists of a visit to the villa and garden of Sikandra.
Your day in Agra begins with a visit to the glorious Taj Mahal. The Taj Mahal is also known as the “Crown of Palaces” is an ivory-white marble mausoleum on the south bank of the Yamuna river. The Taj Mahal was commissioned in 1632 by the Mughal emperor, Shah Jahan. The Taj Mahal was designated as a UNESCO World Heritage Site in 1983 for being “the jewel of Muslim art in India and one of the universally admired masterpieces of the world’s heritage”. After your visit to the Taj Mahal return to the hotel for breakfast and enjoy the rest of the day at your leisure.
Optional Tour – Agra Fort: USD 60/pp:
Agra Fort is a historical fort in the city of Agra and located 2.5 km from the Taj Mahal. It was the main residence of the emperors of the Mughal Dynasty until 1638 when the capital was moved from Agra to Delhi. In 1983, the Agra Fort has declared a UNESCO World Heritage site. The 94-acre fort has a semicircular plan and built from red sandstone. The monumental Delhi Gate faces the city on the western side of the fort and is known as the grandest of the four gates and a masterpiece of Akbar’s time. This magnificent attraction is a must-see for historians and tourists who appreciate progressive architecture.
Your 6th day begins with a trip to Ranthambore National Park. The Government of India established Ranthambore as the Sawai Madhopur Game Sanctuary in 1955. The Ranthambore wildlife sanctuary is known for its Bengal tigers and is a popular tourist attraction to a variety of animals in their natural habitat. The park’s forests are examples of the type of jungle found in Central India, which is home to Leopard, Wild Boar, Sloth Bear and other unique and fascinating Indian wildlife including other birds and reptiles.
Optional: Half Day Tour of the Amer Fort - USD 60/pp:
Amer Fort, located in Amer, Rajasthan India is a small town of 4 kilometers and the principal tourist attraction of Jaipur. The town of Amer was originally built by the Meenas and eventually ruled by Raja Man Singh I. The Amer Fort is known for its artistic style elements. With its large ramparts and series of gates and cobbled paths, the fort overlooks Maota Lake, which is the main source of water for the Amer Palace.
The Amer Palace is constructed with red sandstone and marble, the beautiful palace is constructed with four levels, each with its own courtyard. The Amer Fort, along with five other forts of Rajasthan, was declared UNESCO World Heritage Site as part of the group Hills Forts of Rajasthan.
Our day will begin with pre-dawn coffee and refreshments before setting off on an early morning game drive with a park guide in search of the elusive Royal Bengal Tiger. Return to the hotel and enjoy your remaining day at leisure or perhaps return to the park for an optional afternoon game drive in Ranthambore Canter Safari.
Optional: Ranthambore Canter Safari – USD 90/pp:
This optional 3-hour tour will bring you through Ranthambore National Park and the various native wildlife will be clearly on display during this tour.
After breakfast, journey to Jaipur-Rajasthan also known as the “Pink City” which is the capital and the largest city of the Indian state of Rajasthan. Jaipur was founded in 1727 by the Rajput ruler Jai Singh II the ruler of Amer. Jaipur is part of the Indian Golden Triangle along with Delhi and Agra. It is home to two UNESCO World Heritage Sites, the Jantar Mantar, and the Amer Fort.
The dominant color scheme of the buildings of Jaipur is pink, and its also home to one of the worlds most dynamic marketplaces. Included in your tour of Jaipur will be an exciting Saree Draping demonstration followed by an intricate Turban Dying demonstration.
After breakfast, you will embark on the city tour of Jaipur which will include a visit to the City Palace of Jaipur. Originally built by Maharaja Sawai Jai Singh, the City Palace is the location of numerous religious and cultural events, as well as a patron of arts, commerce, and industry. As part of your trip, you will visit the Mubarak Mahal, the Diwan-e-Khas, Diwan-e-am and the Museums of Textiles.
After your tour of Jaipur, you will embark to Hawa Mahal also known as the “Palace of Winds” Much like many of India’s most famous landmarks is built on red and pink sandstone. The structure was built in 1799 by Maharaja Sawai Pratap Singh. The rest of the day will be left at your leisure or you can take one of our popular optional tours.
OPTIONAL: Elephant Discovery Tour with Lunch: USD 90/pp:
UTOvacation is proud to present the Elephant Discovery Tour. Travelers are can get up close and personal with these storybook creatures. Visitors can meet and feed the elephants, paint them with non-toxic colors, learn about their daily habits, and wash them (not in winter though). Enjoy the delicious home-cooked food as your lunch.
On your final day, before breakfast, you may enjoy our optional Hot Air Balloon ride over the picturesque Jaipur. After breakfast, the tour heads back Delhi for departure home.
Note: *Depending on the air availability, we might【90%】 take the flight back to USA/Canada which departure in the early morning (00:00am-03: 00 am) on the next day.
Optional: Hot Air Ballooning over Jaipur - USD 270/pp:
This final optional tour is an ideal way to end your adventure in India. The Balloon ride provides you with an incredible view of many of the attractions you visited in the past few days. The hour-long tour provides glorious photo opportunities and life-long memories. Some attractions you will fly over include, Amer Fort, Shiv Vilas, Jal Mahal, and Delhi-Jaipur Road.
Tour is arranged in the morning at around 5:45 AM - 6:45 AM and subject to availability.
Early morning catch your flight back home.
FLIGHT CHOICE:
☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0
☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way
Price: U$299/person
☆ Swift Flight: You will take a direct flight with no layover guaranteed (if there is (an) direct flight(s) service already existing between your departure gateway and the arrival gateway of your destination country)
Price: U$499/person
☆ Business Class Flight Upgrade: U$4000/person
Optional Program:
☆ Day 4 - Tomb of Itmad-Ud-Daula:USD 45/pp
☆ Day 5 - Agra Fort:USD 60/pp
☆ Day 6 - Amber Fort:USD 60/pp
☆ Day 7 - Ranthambore Canter Safari:USD 90/pp
☆ Day 9 - Elephant Discovery Tour with Lunch:USD 90/pp
☆ Day 10 - Hot Air Ballooning over Jaipur:USD 270/pp
Value Pack: Click here to view details
Price: USD 584/Person (with extra 5% off)
Tour Extensions:
1) Sri-Lanka 4 Days 3 Nights 4-star accommodation (Post - Tour) :
Price: U$999/person
Single Supplement: U$699
2) Sri-Lanka 4 Days 3 Nights 5-star accommodation (Post - Tour) :
Price: U$1199/person
Single Supplement: U$999
Stay Like A Local-Extensions:
1) Return Flight Extension-3 DAYS (Drop Off Service Not included)
Price: U$299/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
2) Return Flight Extension-5 DAYS (Drop Off Service Not included)
Price: U$399/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
3) Return Flight Extension: 6-20 DAYS (Drop Off Service Not included)
Price: U$499/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date may be selected at a later point prior to final payment, or you may specify your preferred return date in the "Remark" Column.
4) Return Flight Extension: 6-30 DAYS (Airport pick up and drop off service Not included) (Depart from other Asian Cities):
Price: U$699/person
Included:
*Return flight from Tokyo / Osaka / Seoul / Taipei / Beijing / Shanghai / Hong Kong / Manila / Singapore / Kuala Lumpur / Ho Chi Minh City / Phnom Penh / Bangkok / Phuket
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date or return city may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
5 Star Hotels:
☆ Delhi: Radisson Blu Kaushambi / Similar
☆ Agra: Crystal Sarovar Premiere / Similar
☆ Ranthambore: The Puratan Qila / Similar
☆ Jaipur: Hotel Royal Orchid / Similar
International Air:
(*UTOvacation reserve the right to confirm the airlines below)
☆ United Airline:
☆ American Airline:
☆ Delta Airline:
☆ Singapore Airlines:
☆ Air China:
☆ Air Canada:
☆ Hainan Airlines:
☆ China Eastern Airlines:
☆ Cathy Pacific Airlines;
☆ China Southern Airlines;
☆ Xiamen Airlines;
☆ Beijing Capital Airlines;
☆ Sichuan Airlines;
☆ Hongkong Airline:
☆ Eva Air:
Remark:
1) We reserve the right to modify the itinerary if necessary subject to the local conditions.
2) Guaranteed departure with minimum of 2 travelers.
3) Price subject to change at the time of reservation.
4) For travelers under 12 years old are as follow:
Child between 2-11 years old with bed | Infant under 2 years old |
100% of adult tour fare | We don"t suggest people bring Infants under 2 years old to participate on this tour |
5) Tour fare is based on American/Canadian adults (non-student group), twin share.
6)The hotels listed in the itinerary are subject to change and may be substituted with a similar category hotel without prior notice, if unavailable. Multi-carriers/airlines are used for the group tour airfare. Once the group tickets are issued the airline information may be released by the group ticketing department about 30 days prior to trip departure. Uto vacation can reserve the right to issue tickets without prior notice.
7) For Travel Visa service:
* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information.
* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
8) Any deviations to other destinations and/or extensions are subject to a $150 change fee, plus any air fare difference---please call 1-855-526-1286 for detail information.
9) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
10) Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
11) All tour extension & optional programs require a minimum of 2 participants to commence. UTOvacation reserve the rights to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.
12) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.
Visa:
India REQUIRES A VISA FOR USA & CANADA PASSPORT HOLDERS.
* UTOvaction"s India E-visa Service Option (Multiple entry, 30 days stay): U$189/person
【 Please Click Here To Read The detailed information and requirements for India Visa 】
Sri Lanka REQUIRES A VISA FOR USA & CANADA PASSPORT HOLDERS.
* UTOvaction"s Sri Lanka E-visa Service Option (Double entry, 30 days stay): U$119/person
Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:
https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm
* A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information.
* If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
*International Travellers having Pakistani Passport or Pakistani origin may please apply for regular Visa at Indian Mission.
*Former Indian Nationals that have been Naturalized must provide copy of stamped Renunciation Form or Deemed Surrender Certificate in order to apply.
Call 1-855-526-1286 or email [email protected] for any inquiries about travel visas.
More about Travel Documents
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).
India, also known as the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. |
IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. There are several things to know before you go: |
8 Most Common Travel Illnesses (and How to Avoid Them) https://www.readersdigest.ca/travel/travel-tips/common-travel-illnesses/
Hotel Preferred Bedding Configuration - Twin Room (two separate beds) - Double Room (one bed) *Requests are not guaranteed and are subject to each hotel's discretion and availability. |
Climate & Clothing |
India has three seasons. November through March is generally pleasant, with warm, sunny days. It is hot in May and June. Monsoon season usually begins around June on the west coast and slightly later elsewhere. Southern India receives rainfall between mid-October and December. The casual outdoor clothes are highly recommended. A pair of comfortable walking shoes. Socks, pants, and underwear. Bring clothes according to in which season you are traveling.
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Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login or Register your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passport. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.
Step 4. Make a deposit online
A Non-refundable, non-transferable deposit is required to secure the space. (Initial deposit: $600.00/pp at the time of booking. 2nd deposit of $600.00/pp after 2 weeks of booking.) A full payment of $1200.00 is required when booking if the package is a special on-sale product.
Step 5. Finalize the booking.
Final Payment
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Travel Visa
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge.
All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Any cancellation of issued flight tickets before outbound departure (all the segments are unused) at the originally issued place would incur a penalty charge of CAD/USD 350.00 per ticket. No refund will be issued once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
Number of Days Prior to Departure | Cancellation Penalty (Per Person) |
180 days or above | $1200 as penalty |
90 - 179 days | $1200 + 30% of tour fare as penalty |
30 - 89 days | $1200 + 50% of tour fare as penalty |
0 - 29 days | 100% of the tour fare as the penalty |
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time.
No refunds will be offered for Travel notices except for complete travel bans (Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have occurred after the date of booking. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger
Please note, any refunded amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered.
All reschedule tours are consider non-refundable; regular cancellation policy does not apply.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show
If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of 100USD per day will be applied. (Only applicable for China discounted tours)
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities.
Tour Credits
UTOvacation on some occasions may issue Travel Credits as either a reward or because of trip suspension.
Travel Credits may be used on any UTOvacation product except for Travel Visa’s or Flight ticket/First-class flight fare upgrades
Please note: Travel credit will be applied should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Flight upgrade
Once we are done issuing your flight tickets, our ticketing department will send you an email to confirm the details in time. UTOvacation shall take no responsibilities if airlines change schedules or change routings afterwards and no refunds shall be commenced because of such alterations.
Baggage
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website.
Please note, some destinations baggage is not included in the fair. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Additional Notes
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason neither it is applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned.
UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory tipping for the entire trip prior to departure date or the 1st day of arrival to the destination. (Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.)
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses cause by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (2 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the airline company provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. If you request a better flight schedule, please check out the flight upgrade services we provide.
Dispute Penalty
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvcation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
UTO Worry-Free Plan
Regular (Complimentary):
1. By making an initial deposit in a timely manner, you will secure a vacation spot and avoid any future package/service price increase. Within the first 15 days after you put down the deposit, you may cancel at any time without a question asked and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
2. After 15 days of your deposit payment, you may still cancel your trip for any reason up to 150/180 days prior to your departure date and your deposit (non-refundable) will be converted to UTO future travel credit in full amount for 24 months. (If you cancel within 150/180 days before tour departure date, your deposit will be lost plus penalty as per terms and conditions.)
3. No administration fee is charged for name change / tour change / minor correction one time up to 150/180 days prior to your departure date (except for any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line)
4. There is an administration fee of $100-$299/person for any name change/tour change plus any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line, hotel, ground operator if you wish to make such change within 150/180 days before the tour starts.
5. If there are any force majeure events happening beyond the control of UTOvacation (Global pandemics, natural disasters, acts of terrorism, wars, strikes or travel restrictions etc.), your payment less any expenses already occurred will be converted to UTO future travel credit for 24 months.
6. If full payment is not received on the due date as per terms and conditions on our end, we will offer guests an extra 24 hours’ period before cancelling the reservation and imposing any penalties after the deadline time.
REMARKS:
- UTO Worry-Free Plan is complimentary for new bookings only and cannot be combined with any other similar promotions. The existing reservations are not applicable for the plan.
- Only itinerates with such icon UTO WorryFreePlan are applicable for UTO Worry-Free Plan.
- By purchasing UTO Worry-Free Plan, you understand that this program is non-refundable and non-transferable. Payments made by the customer will first be applied to UTO Worry-Free Plan and then to the remainder of the tour package.
- Value: reg $199-$999/person
Plus ($149/person):
In addition to the clauses above, extra benefits include the followings:
7. You are able to enjoy an extra 15 days period on top of the regular 15 days (total of 30 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
8. If you sign up for any optional features, we guarantee you the early bird price even after the promotion is over (up to 150/180 days prior to departure date).
9. A complimentary $50/person credit will be deposited in your UTO Cash Back Program account for your next vacation journey.
10. Under the same category/type/price point/season, your hotel room or cruise cabin will be first assigned in your group for the selection of floor, location or view.
Premium ($249/person):
In addition to the clauses above, extra benefits include the followings:
11. You are able to enjoy an extra 30 days period on top of the regular 15 days (total of 45 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
12. A complimentary $50/person cash rebate will be granted if you have purchased travel insurance from John Hancock or Manulife through our website.Remarks: Claim travel insurance cash rebate any time after your tour is finished with your full name and policy number at 1(855) 526-1286.
13. Able to extend our promotions for an extra 2 days (48 hours) after the campaigns are over. You may sit back and reserve discounted deals for your friends and family at your own pace.
14. Supporting document for visa application is provided for free of charge.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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