☆ Absorb the bustle and beauty of Bangkok with its gold-leafed shrines, temples, and markets. ☆ Vibrant Pattaya on the Gulf of Thailand, with time to relax on its glittering beaches. ☆ Relax in Phuket, with time to laze on the sandy beaches of this idyllic Thai island in the Andaman Sea. ☆ Hotel upgrade and trip extensions available. ☆ Enjoy the spectacular Alcazar show. ☆ Explore the beautiful white beach of Coral Island.
Tour Code: TD10-LO
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
1) Ground transportation between the cities ( BY BUS )
2) Domestic flight from Bangkok to Phuket (Baggage not included, purchase upon check-in, estimate $40 per piece).
3) Hand-picked 4-star hotel accommodations
4) Sightseeing admission fees as listed on the agenda
5) Food as specified on the itinerary (B-breakfast L-lunch D-dinner X-no meal)
Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
6) Special cultural programs as specified in the schedule
7) Professional English speaking local tour expert
8) All tax and fuel surcharge
1). Travel insurance
2). Any personal expenses
3). Tour Extensions and Optional programs
4). A Mandatory Service Charge & Tipping of USD 80 Or CAD 105 /person may be paid to the tour guide on the first day of arrival【CASH】 Or It Can Be Paid by Credit Card Before Depart.
5). Single supplement CAD 299 (*Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
ALL PRICES ARE IN CAD
1) Initial deposit: CAD$99.00/pp at the time of booking.2nd deposit of CAD$199.00/pp after 2 weeks of booking.
(The CAD$298.00 deposit includes the fees for the Trip Assurance Program, and these fees will be counted towards the final payment.)
2) Final Payment: 150 days prior to the trip departure.
Optional And Extension Programs:
☆Since the seats are limited, We recommend you to choose those optional and extension programs with your booking together.
No Extra Deposit Payment.
☆ 10 - 40 Each Departure Date.
☆ Upgrade to 5-Star hotel: CAD 599/Person
Bangkok: Royal Orchid Sheraton Hotel and Towers or similar
Pattaya: Mytt Beach Hotel or similar
Phuket: Millennium Resort Patong Phuket or similar
(Breakfast included from Day 3 to Day 10)
☆ Absorb the bustle and beauty of Bangkok with its gold-leafed shrines, temples, and markets.
☆ Vibrant Pattaya on the Gulf of Thailand, with time to relax on its glittering beaches.
☆ Relax in Phuket, with time to laze on the sandy beaches of this idyllic Thai island in the Andaman Sea.
☆ Hotel upgrade and trip extensions available.
☆ Enjoy the spectacular Alcazar show.
☆ Explore the beautiful white beach of Coral Island.
USA/Canada – Bangkok, Thailand
Depart for Bangkok on an overnight international flight.
Arrive in Bangkok
Welcome to Thailand! Known as the City of Angels, Bangkok is the capital city and the focal point for Thailand. Upon arrival, find your own transportation to your hotel or you can choose the optional private airport pick up service (CAD 49 / Person--Minimum to 2 ppl). The remainder of the evening to rest and relax.
Bangkok’s history dates back to the 15th century where its strategic location at the west bank of the mouth of the Chao Phraya River made it an important customs and trading outpost during the Ayutthaya Kingdom. Today it is a major city with a population of over 8 million. On the first day of Bangkok, you shall embark on the morning excursion to explore this forever vibrant city of Asia. Discover the amazing Golden Buddha statue at Wat Traimit in Chinatown that was almost forgotten for a few hundred years if not for an accident that chipped off its stucco shell to reveal its golden self. Weighing a staggering five-and-a-half ton, the gold seated Buddha was plastered over and disguised to hide it from invading the Burmese army that ransacked the old kingdom. Then proceed to visit Wat Benchamabophit Dusitvanaram – a Buddhist temple in the Dusit District of Bangkok that typifies Bangkok's ornate style of high gables, stepped-out roofs, and elaborate finials. Also known as the marble temple, it is built in 1899 at the request of King Chulalongkorn and is one of Bangkok's best-known temples and a major tourist attraction. Designed by the half-brother of the king, it is built of Italian marble with displays of Carrara marble pillars, a marble courtyard, and two large marble lions guarding the entrance. The interiors are decorated with crossbeams of lacquer and gold, and in shallow niches in the walls of paintings of important stupas all over the country. The cloister around the assembly hall houses 52 images of Buddha. The afternoon is at your own leisure, or join the optional tour to explore more of Bangkok.
Optional Program: Landmarks of Bangkok Tour: CAD 69 per person (Minimum To 10 PP)
Participate in this exhilarating tour visiting the Grand Palace in Bangkok that was constructed in 1782 by the founder of the Chakri Dynasty, King Rama I. The palace complex of many buildings had been the residences of many Kings of Thailand until the abolition of absolute monarchy in 1932. The Grand Palace is currently partially open to the public as a museum, but it remains a working palace, with several royal offices still situated inside. View the royal chapel that is situated within the walls of the palace more popularly known as the Temple of the Emerald Buddha or Wat Phra Kaew. It houses a figurine of the meditating Buddha seated in a yogic posture, made of semi-precious green stone, clothed in gold, and about inches tall that is considered the palladium of the Kingdom of Thailand. Then take a ride in a motorboat along the Chao Phraya River to take in the famous landmarks visible along the banks of this famous waterway of Bangkok.
Today, there will be an eye-opening treat to visit the famous Gems Gallery to take in all you need to know about gemology. The Gems Gallery is situated in four major cities in Thailand. And Gems Gallery has more than two decades of experience with jewelry and gems and draws on the accumulated knowledge of Man's more than 4,000 years relationship with precious stones. Next, take the approximately two-hour ride on the air-conditioned vehicle to Pattaya – a coastal resort city next to the Gulf of Thailand. Upon arrival and check-in, enjoy at your own leisure at the beach, rest in the hotel or explore this beach city on your own.
Optional Program: Alcazar Cabaret Show and Dinner: CAD 79 per person(Minimum To 10 PP)
The Alcazar Cabaret Pattaya is recognized internationally throughout the entertainment circuit. Alcazar is more than just a drag queen show and in the early days was not accepted. After years of evolvement and development of new technology, the Alcazar Show is world acclaimed. It has successfully blended the art of acting, stage design, costumes, and performance so well that all ages can enjoy the spectacular show. The Alcazar show is a must-see for visitors local or foreigners.
Free day at your leisure to relaxing on the sands or by the pool.
Optional Program: Coral Island Tour with Seafood Lunch: CAD 99 per person (Minimum To 10 PP)
One of a glorious archipelago of islands off Pattaya, Coral Island (Koh Larn), is a 4-square-kilometer chunk of perfection, famous for its white-sand bays, verdant interior, and translucent seas — the latter home to wonderful outlying stretches of coral reefs. The island boasts three main beaches — Ta Waen, Thong Lang, and Samae Beach — each a crescent of pure sands lapped by blue waters and dotted with restaurants, food stands, sunlounger hire outlets, and watersports vendors.
Leave the beaches of Pattaya and head into the sparkling Gulf of Thailand to visit the idyllic beaches of Coral Island on this 5.5-hour tour. An enjoyable 45-minute speedboat ride from Pattaya, and framed by white beaches and inviting turquoise waters straight from a tropical brochure. On arrival, sink your toes into the talcum-powder sands and enjoy several hours of free time to relax or explore as you wish. Swim over the coral beds in the glass-clear shallows, top up your tan on the beach or explore the lush wooded hills,. Wrap up your visit with a mouth-watering seafood lunch at a simple beachside restaurant before cruising back to Pattaya and a return hotel transfer.
Pattaya - Bangkok
In the morning, you will board on the transportation to leave for Bangkok. Along the way, visit the hilltop of Khao Phra Tamnak (Khao Phra Bat) on the south of Pattaya Beach, where one can see the panoramic view of Pattaya City and Pattaya Bay. Then stop at Thai-Silk Center - the best place to shop Thai silk and handicrafts. Driver back to Bangkok in the afternoon. Spend the evening as you wish or join our optional tour (extra cost) to Asiatique Riverfront Night Market and enjoy a classic Thai dinner and dance show “Siam Niramit” at the Grand Theatre.
Optional Program: Asiatique Night Market and Siam Niramit Show with Dinner at CAD 99 per person(Minimum To 10 PP)
Asiatique The Riverfront is an expansive open-air mall with river views and a cutting-edge 'festival market and living museum' concept. It's a fairly new night market located in the heart of Bangkok City. Also, a great meeting place where local and foreign families can come together to revel in an energetic environment. Siam Niramit Show at the Grand Theatre with Dinner- Savor a delicious buffet dinner as you sit back and enjoy the performance. 700 years of history unfold before your eyes as the actors demonstrate pivotal moments of Thailand's history, reenact cultural festivals, and reveal ancient customs
Today, find your own transportation to Bangkok Airport for a short flight to Phuket, the biggest of Thailand’s islands. Measuring 30 miles long and 13 wide, this island in the Andaman Sea is famed for its white sands, crystal-clear seas, and lush rain forests. Upon arrival, find your own transportation to your hotel and check-in, relax and soak in the gorgeous tropical setting.
Optional Program: Bangkok Airport Drop off and Phuket Airport Pick up service: CAD 79/pp
Free day at leisure or you can join an exciting optional tour to Phang Nga Bay with James Bound Island & Phuket old Town: CAD 99 per person.
Spend today as you wish or delight in the stunning scenery of the Andaman Sea by taking our optional tour to Phi Phi Island (CAD 109/PP, Min group requirement: 10 passengers.).
After Breakfast, make your own transfer to the airport for your departure flight or you can choose the optional private airport drop off service ( CAD 49 / Person--Minimum to 2 ppl ).
Note: *Depending on the air availability, flight back to USA/Canada may depart (00:00 am-03: 00 am) on the next day.
For your final day, you may explore the city at your own convenience and transfer to Phuket airport in the evening. Hotel checks out before noon. (Late check-outs are available for purchase if you wish to relax and enjoy your hotel room).
Optional Programs:【Min group requirement: 10 passengers 】
* Day 2 & Day 7: Private Airport pick up / drop off service: CAD 49 per person
* Day 3: Bangkok Landmark Tour with Boat Ride: CAD 69 per person
* Day 4: Alcazar Cabaret show & Dinner: CAD 79 per person
*Day 5: Coral Island Tour with Seafood Lunch: CAD 99 per person
*Day 6: Asiatique Night Market & Siam Niramit Show with Dinner: CAD 99 per person
* Day 7:Bangkok Airport Drop off and Phuket Airport Pick up service: CAD 79 per person
* Day 8: Phang Nga Bay with James Bound Island & Phuket old Town: CAD 99 per person
*Day 9:Phi Phi Island by Speed Boat with Lunch: CAD 109 per person
*Breakfast Package( Day3-10): CAD 99 per person
Stay Like A Local Extensions:
1) Phuket 4 DAYS 3 NIGHTS Hotel Extension
Price: CAD 199.00
Single Supplement: CAD 199.00
*4-star hotel accommodations with daily ABF
2) Phuket 7 DAYS 6 NIGHTS Hotel Extension
Price: CAD 399.00
Single Supplement: CAD 399.00
*4-star hotel accommodations with daily ABF
3) Bangkok 4 Days 3 Nights Hotel Extension
Price: CAD 199.00
Single Supplement: CAD 199.00
*4-star hotel accommodations with daily ABF
Hotels & Flights
Bangkok 3 nights: The Royal River Hotel / Mandarin Hotel Bangkok / Grand China Hotel Bangkok / MetroPoint Bangkok / Montien Riverside Hotel Bangkok or Similar
Pattaya 2 nights: Cholchan Pattaya Beach Resort or Similar
Phuket 3 nights: D Varee Mai Khao Beach or similar
* UTOvacation reserves the right to confirm the airlines below:
☆ Air Canada:
☆ Air China:
☆ Hainan Airlines:
☆ China Eastern Airlines:
☆ Cathy Pacific Airlines;
☆ China Southern Airlines;
☆ United Airline:
☆ American Airline:
☆ Delta Airline:
☆ Xiamen Airlines;
☆ Beijing Capital Airlines;
☆ Sichuan Airlines;
☆ Hongkong Airline:
☆ Eva Air:
1) We reserve the rights to modify the itinerary if necessary, subject to the local conditions
2) Group tour minimum of 10 passengers
3) Price subject to change at the time of reservation
4) Special condition for travelers under 12 years of age are as follows:
Child between 2-11 years old
Infant under 2 years old share bed with an adult
100% of adult tour fare
We don't suggest customers bring Infants to participate in this tour
5) Tour fare is based on American/Canadian adults (non-student group), twin share.
6)The hotels listed in the itinerary are subject to change and may be substituted with a similar category hotel without prior notice, if unavailable. Multi-carriers/airlines are used for the group tour airfare. Once the group tickets are issued the airline information may be released by the group ticketing department about 30 days prior to trip departure. Uto vacation can reserve the right to issue tickets without prior notice.
7) For Travel Visa service：
* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information.
* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
8) Any deviations to other destinations and/or extensions are subject to a $150 change fee, plus any air fare difference---please call 1-855-526-1286 for detail information.
9) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See the airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation change policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
10) Please note that if the flight for your tour is during lunch or dinner time, your meal will be served on board by the airline.
11) All tour extension & optional programs require a minimum of 10 participants to commence. UTOvacation reserve the right to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.
12) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.
Thailand DOES NOT REQUIRE A VISA FOR USA & CANADA PASSPORT HOLDERS.
For other passport holders, please refer to the Consulate General of Thailand's Website for more information and Thailand visa instructions.
Before You Go
Thailand is often referred to as the “land of smiles,” and while it may be a cliché, it also happens to be quite true. On
the whole, Thailand is a very welcoming, friendly country, particularly when
you get outside the large tourist centers like Phuket and Bangkok.Also, Thailand is famous for its
beautiful white sand beaches and stunning, clear blue seas, with over 2,000
miles of coastline and 8,000 tropical islands!
Packing List For Thailand:
lPassport – Ensure your passport is valid for at least a year and has plenty of
blank pages. Also get apassport
cover – they’re cheap, and will protect your passport
from damage plus provide a handy place to stash tickets etc whilst in transit.
lThai SIM card – it’s much cheaper to switch over to a Thai SIM card on your phone rather
than use roaming from home. You canbuy a Thai
SIM card online with Klookand pick it up at the counter at the airport when you arrive in
Thailand. Alternatively, you buy a SIM at one of the telecom shops at the
airport or once you’re in the city.
lDo I Need A Visa For Thailand? – USA and Canada nationalities do NOT need
a visa for Thailand – you simply
arrive in Thailand and get a stamp that allows you to stay 30 days in Thailand.
(This is technically known as a visa waiver stamp). Seethis official
listfor the full
rundown of which nationalities do not require a visa to enter Thailand.
lPrescription Medicines – Have a full supply of any prescription
medicines you require
lCredit Cards and Debit Cards – Have credit cards and a debit card that
will work in international ATMs and won’t block you due to being accessed from Thailand.
Must-Have Items to Carry - Whether you purchase them locally or bring
them from home, you'll certainly want each of these essentials with you:
lSunscreen:Prices for sunscreen often reflect the fact that locals rarely use it.
lSunglasses:Sunglassesoften get abused, so consider buying a
cheap pair locally.
lMosquito Repellent:Dengue feveris a serious problem throughout Thailand.
The best defense is toprotect
yourself from bites. Mosquito coils can be purchased everywhere;
burn them while sitting on your porch or balcony.
lToilet Paper:You'll find it on tables in restaurants
but not always in the bathrooms!
lHand Sanitizer:Soap isn't a guarantee, even in nice
restaurants. You'll certainly want some after your firstsquat toiletexperience.
lPower Adapter:Most of the power outlets in Thailand are
universal now; they accept both the US-style flat-pronged plugs as well as the
rounded European-style power plugs. To ensure that you can connect everywhere,
consider bringing a universal power adapter andcheck the
voltage ratings(Thailand uses a 220-volt system) on your devices/chargers. Anything
that relies on USB charging or has a dual-voltage transformer should be fine.
The casual outdoor clothes are highly recommended. A pair of comfortable
walking shoes. Socks, pants, and underwear. An umbrella and waterproofcoat will be strongly recommended because
it often rains in Thailand. Bring clothes according to in whichseason you are traveling.
Bangkok, Thailand: Annual Weather Averages
April is the hottest month in Bangkok with an average
temperature of 31°C (87°F) and the coldest is December
at 26°C (79°F) with the most daily sunshine hours at 9 in
December. The wettest month is September with an average of 220mm of
rain. The best month to swim in the sea is in April when the average
sea temperature is 30°C (86°F).
Phuket Thailand: Annual Weather Averages
March is the hottest month in Phuket with an average
temperature of 29°C (83°F) and the coldest is January
at 27°C (81°F) with the most daily sunshine hours at 9 in April. The
wettest month is September with an average of 400mm of rain. The best
month to swim in the sea is in April when the average sea temperature
is 30°C (86°F).
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
Terms and Conditions
Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment. Reservation Online Reservations Step 1. Visit UTOvacation website: www.utovacation.com, login or Register your account. (Learn how to book online Click Here) Step 2. Choose your desired departure date and departure city Step 3. Enter the travellers’ information according to their passport. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only. Step 4. Make a deposit online A Non-refundable, non-transferable deposit is required to secure the space. (Initial deposit: $99.00/pp at the time of booking. 2nd deposit of $199.00/pp after 2 weeks of booking.) (The CAD$298.00 deposit includes the fees for the Trip Assurance Program, and these fees will be counted towards the final payment.) A full payment is required when booking if the package is a special on-sale product. Step 5. Finalize the booking. Final Payment Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference. Step 6. Trip Confirmation. A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure. By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable. Offline Reservations Step 1. Complete the reservation. Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger's responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future. Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778 Step 2. Finalize the booking. Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference. Step 3. Trip Confirmation. A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure. Make the reservations. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product. By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable. Travel Visa The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here
Visa Application Form (Complete with signature and date)
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee Trip Cancellation and Eligible Refunds Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section. UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge. All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing. Any cancellation of issued flight tickets before outbound departure (all the segments are unused) at the originally issued place would incur a penalty charge of CAD/USD 350.00 per ticket. No refund will be issued once travel has begun. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. All reservations, except where specified:
Number of Days Prior to Departure
Cancellation Penalty (Per Person)
150 days or above
$298 as penalty
90 - 149 days
$298 + 30% of tour fare as penalty
30 - 89 days
$298 + 50% of tour fare as penalty
0 - 29 days
100% of the tour fare as the penalty
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer). No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation. Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time. No refunds will be offered for Travel notices except for complete travel bans (Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have occurred after the date of booking. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger For whatever reasons if the refund occurs according to our terms and conditions, such as acts of God, force majeure, natural disasters, fire, weather, political riots, strikes, wars, quarantine, global pandemics/regional epidemics, government travel bans or a lack of enough trip participants i.e., minimum 10 pax for a regular tour to be commenced, the pre-paid amount will be returned in the form of the original payment to the payer. Please note, any refunded amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered. All reschedule tours are consider non-refundable; regular cancellation policy does not apply.
No Show If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of 100USD per day will be applied. (Only applicable for China discounted tours) Shopping During your Tour Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. Price Adjustments After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada's goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control) Tour Adjustments UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary. UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification. UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed). Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities. Tour Credits UTOvacation on some occasions may issue Travel Credits as either a reward or because of trip suspension. Travel Credits may be used on any UTOvacation product except for Travel Visa’s or First Class flight fare upgrades
Travel Credits are non-transferable
Travel Credits are not redeemable for cash
Travel Credits will expire 18 months from original departure date
Travel Credits may be used for more than one tour or destination
Sponsored products are specially designed and co-sponsored by our third party partners. Seats are for new bookings only and travel credits/other tour packages are not applicable or transferable to such products.
Travel Seat Arrangements Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins. Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments Changes to an existing reservation by the passenger for whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable. *Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations. Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy. Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers. There are no refunds for unused services.
Travel Insurance UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Baggage Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website. Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Visa Application Fee
Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc
Service Charge & Tipping for guide, driver and restaurant waiters on tour or cruise are not included
Any Items not listed in the itinerary
Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.
UTOvacation's Travel Assurance program, passengers may rebook/reschedule their
scheduled tour without penalty.
• UTOvacation's Travel
Assurance Program must be purchased within 14 days of initial booking.
• UTOvacation's Travel Assurance program: reschedule/rebook up to 150 days before
departure $ 99 - $ 399
• UTOvacation's Travel Assurance program: reschedule/rebook up to 120 days before
departure $ 199 - $ 499
• UTOvacation's Travel Assurance program: reschedule/rebook up to 90 days before
departure $ 299 - $ 599
• Please note, upon purchasing UTOvacation's Travel Assurance program, you understand
that this program is non-refundable and non-transferable.
Please note, when
UTOvacation's Travel Assurance program is purchased, payments made by the
customer will first be applied to the UTOvacation's Travel Assurance program and
then to the remainder of the tour package.
Additional Notes The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise. All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application. If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children must carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned. UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory tipping for the entire trip prior to departure date or the 1st day of arrival to the destination. (Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.) Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests. For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Remarks: 1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date. 2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.